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Mune · 03-10-2008, 05:24 AM

This is kind of a weird scenario. My mom's computer is a compact bought from staples about 4 years ago. After years of abuse(numerous people not knowing what they're doing), it got a virus. Apparently, it was so malicious, her internet provider severed her connection until it was fixed. Well, system restore the computer to a earlier date and all attempts to remove the virus have failed. Her CD drive doesn't even work all the time(someone, somehow, removed the driver's/programs for it) The computer also had some weird things going on, like files in places that didn't seem like they should be(System files, .dll, etc. in My Documents-over 5000) The major problem is, that she needs internet(she's a coach and has other stuff going on that requires her to check her email) So, I need recommendations on what I should do. If you need specs, I have some.

She runs:
Windows XP Home Edition
512 MB RAM
a 40 GB HDD Master
a 30 GB HDD Slave(had enough trouble getting this into the system)

Things I have thought about doing, but haven't decided if I should:
adding a new CD drive as a slave and run system restore
" ", reformat the HDD and reinstall Windows XP
" ", reformat the HDD and install Windows 98SE instead
" ", buying anti-virus software, and run it
taking her current master HDD and formatting it at my house
taking her slave and making it a new master, but will have to take it home to do so or install the new CD drive
buying anti-virus software and putting it onto a flash drive
trash the drive altogether
trash the computer or leave as is

If reformatting is good, how do I do it with a computer with windows xp? I would normally use MS-DOS, but since XP eliminated DOS(or changed it to command prompt), which makes it so you can't reformat while running windows.

I'm sorry, I really need help and I've been through so much already with that computer.

03-10-2008, 05:24 AM	#1
Mune Shiva Join Date: Dec 2007 Gender : Location: Sioux City, IA Age: 23 Posts: 299	Problems again, not mine though This is kind of a weird scenario. My mom's computer is a compact bought from staples about 4 years ago. After years of abuse(numerous people not knowing what they're doing), it got a virus. Apparently, it was so malicious, her internet provider severed her connection until it was fixed. Well, system restore the computer to a earlier date and all attempts to remove the virus have failed. Her CD drive doesn't even work all the time(someone, somehow, removed the driver's/programs for it) The computer also had some weird things going on, like files in places that didn't seem like they should be(System files, .dll, etc. in My Documents-over 5000) The major problem is, that she needs internet(she's a coach and has other stuff going on that requires her to check her email) So, I need recommendations on what I should do. If you need specs, I have some. She runs: Windows XP Home Edition 512 MB RAM a 40 GB HDD Master a 30 GB HDD Slave(had enough trouble getting this into the system) Things I have thought about doing, but haven't decided if I should: adding a new CD drive as a slave and run system restore " ", reformat the HDD and reinstall Windows XP " ", reformat the HDD and install Windows 98SE instead " ", buying anti-virus software, and run it taking her current master HDD and formatting it at my house taking her slave and making it a new master, but will have to take it home to do so or install the new CD drive buying anti-virus software and putting it onto a flash drive trash the drive altogether trash the computer or leave as is If reformatting is good, how do I do it with a computer with windows xp? I would normally use MS-DOS, but since XP eliminated DOS(or changed it to command prompt), which makes it so you can't reformat while running windows. I'm sorry, I really need help and I've been through so much already with that computer.